Shipping, Refunds & Returns Statement
Domestic Shipping | Continental North America
Shipping is calculated after submitting a request for quote. One of our sales team members will contact the buyer, at which point a customized shipping quote will be calculated. We will work with customers who wish to ship overseas or outside the United States. We cannot ship to P.O. boxes.
Returns, Refunds or Exchanges
Blockbuster does not accept returns, nor do we process refunds or exchanges for any new or used firewood processors, cleaners, grapples, conveyors, or other accessories. Blockbuster does accept returns for parts if contacted first, and an approved RMA (Return Material Authorization) is provided. The part cannot be used and must be in the same condition as it arrived. Returns without an RMA will NOT be accepted (and no refunds will be given). Returns are subject to a 20% restocking fee.